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Contact us

Effective: 27 May 2026 · Version v1.0-2026-05-27

Support

For questions about a booking, refund status, ticket delivery or any general help, email support@tickets.example. We typically respond within one working day.

Grievance Officer

Appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

  • Name: Chintan Pavlankar
  • Email: grievance@tickets.example
  • Address: Plot 21, 3rd Floor, Bandra West, Mumbai, Maharashtra 400050, India

We acknowledge complaints within 24 hours and resolve them within 15 days. For unresolved consumer grievances, you may also call the National Consumer Helpline at 1915 or visit consumerhelpline.gov.in.

Data Protection Officer

For data access, correction, deletion or consent-withdrawal requests under the Digital Personal Data Protection Act, 2023:

  • Email: dpo@tickets.example

Press & partnerships

Event organisers, venues, talent management and distribution partners (BookMyShow, PayTM Insider, District): write to partners@tickets.example.

Registered office

Plot 21, 3rd Floor, Bandra West, Mumbai, Maharashtra 400050, India

Bombay No 3 LLP

Plot 21, 3rd Floor, Bandra West, Mumbai, Maharashtra 400050, India

GSTIN: 27AAXFB8032G1Z4

support@tickets.example · +91 22 0000 0000